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Build a Free Staff Hub That Survives Volunteer Turnover

A nonprofit can build a free staff hub, or intranet, in Google Sites, which is part of Google Workspace. Anyone who can edit a Google Doc can update it, and kept in a shared drive it belongs to the organization, so it keeps working after the person who built it moves on.

Nathan VandenHoek
November 12, 2026
30 sec read

A volunteer builds something great for your organization. Then life moves them on, and nobody left knows how to change it. So it breaks, or goes stale, or you pay someone to rebuild what you already had.

Success isn't what happens while you're there. It's what still happens when you're gone.

Three steps to a staff hub

  1. 01

    Create it in a shared drive. In Drive, open a shared drive, then New → More → Google Sites. There it belongs to the organization, not to whoever made it.

  2. 02

    Start with four pages. Start here. How we do things. Forms and files. What was built for us: where it lives, who has the login, how to change it.

  3. 03

    Give two people the keys. Publish it as Restricted, share it with your staff group, and make sure two people can edit. Never one.

The test for every page: if it only lives in someone's head, it isn't done.

One question to take to your team

Think of the last person who left. What did your team have to figure out from scratch?

Your answer is the first thing to write down. Want help turning it into a hub your staff will use?

Book a Free 30-Minute Call

Not on Google Workspace yet? It's free for 501(c)(3)s, and the application takes about 20 minutes. Already on it? Here are three settings that protect your files, inbox and logins.

Sources

Who publishes this guide

This guide is written and maintained by Lifehouse Development, a nonprofit technology consultancy in the Grand Rapids, Michigan area. Nathan VandenHoek works with nonprofits, churches, and small teams that make technology decisions without a technology department — choosing software, replacing systems that no longer fit, and standing in as a fractional CTO for organizations too small to employ one. Pricing is published up front, there is no software being resold, and no referral commissions are taken on anything recommended here.